Privacy Policy

Your consent

By continuing to use our website and our services, you are deemed to have read, understood and agree to be bound by this Privacy Policy as amended from time to time in our sole discretion.  

When you provide us with information to make an online purchase, verify your credit card, place an order, arrange for a delivery or return a purchase, your consent is deemed to be given to us, for collecting your information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by email to info@vinosapio.com, or written mail to La Limace Mystique (Singapore) Pte. Ltd., 160 Robinson Road, #14-04, Singapore 068914

If you would like to access, correct, amend or delete any personal information you have provided to us; or register a complaint’ or simply want more information, please contact us at the same addresses above. 

Your legal age

By using this site, you represent that you are at least 18 years of age.  

Your information

When you enter our website, we may ask you to provide the information about you, including but not limited to:

• Name
• Contact number(s)
• Email Address(s)
• Delivery Address(s)
• Items that you have indicated as “like” or “wishlist”
• Items that you wish to purchase in “cart” or “shopping cart”
• Credit card information or other payment information

We may expand the list of information requested from time to time.

When you enter our website, we automatically receive your computer’s internet protocol (IP) address that provides information about your browser and operating system.

Use of your information

We use your information to enable you to make your purchase, make your payment, and for us to deliver your purchased items to you.  If necessary, we may contact you if there are changes to the delivery time or products.

We engage with third parties for delivery and payment services.  We will disclose your information to the extent necessary for third parties to provide their services.

If you have provided consent to email marketing, we may contact you through email about our products, promotions and other updates.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Information shared with Third-party service providers

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Please be aware that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.  If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Security

To protect your personal information, we take reasonable precautions and security arrangements to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Examples of technical safeguards include encryption, Network and Web Application Firewalls and Secure Socket Layer (SSL). 

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

You may customize your cookie preferences on our website by clicking on the Consent Preferences icon located on the home page.

Clickstream Data

In order to improve your online experience, we may track online behavior or clickstream data to advance your use of our web pages and track referrals from other websites.  Such data will not be stored to your customer record, and will only be aggregated for statistical analysis.

Retention of information

We will retain information for as long as it is necessary to fulfil the purpose for which it was collected, our legal or business purposes, or as required by relevant laws. When destroying Customer Data, we will take commercially reasonable and technically possible measures to make the personal information irrecoverable or irreproducible in accordance with the applicable laws.

Accuracy of information

We rely on you to ensure that the information provided to us is current, complete and accurate.   If you wish to provide updates to your information, please contact us at the addresses under “Your consent” section.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time.  Changes and clarifications will take effect immediately upon posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.